Terms and Conditions
Bremont Military and Special Projects Division Terms and Conditions
By placing an order with us, you are automatically accepting the Bremont Watch Company Military and Special Projects Division Terms and Conditions. To ensure the exclusivity and eligibility of this Bremont Military and Special projects watch, the timepiece must be exclusively purchased by those who are eligible and who have been approved. The watch must not be bought with the intention of resale onto the open market within the first 3 years of ownership. If we are made aware of a watch sold within that 3 years period, we will inform the Organisation in charge of the Project, automatically cancel the watch warranty and reserve the right to refuse further watch orders from the customer who does not adhere to the Bremont Military and Special Projects Terms and Conditions.
For military watch projects, each individual placing an order will be asked to provide proof of military affiliation by using a military email address or providing information about service time. Further documentation such as military ID, DD214 form may be requested also. (please redact any sensitive personal information or pictures from the information provided). All military information provided will remain confidential and only shared to the appropriate Military or Special Projects Project Panel.
All watches for Military or Special Projects must feature a personal engraving to qualify for the subsidised pricing quoted. Bremont reserves the right to reject an engraving request if it does not meet our engraving guidelines.
Order Amendments – New Project Orders
We will contact each customer by email to confirm their order specification prior to beginning production. At this point we will allow for any final changes to your watch specifications or personal engraving and provide a cut-off date that these changes must be requested by. Any changes requested after this date will be subject to an additional fee.
Order Amendments – Individual Project Orders
Once your deposit payment is received, your order specification will be provided to the Workshop. At this point, any changes to your case finish, barrel colour or personal engraving will be subject to an additional fee (excluding watch strap and accessories changes).
The pricing quoted on the project Order Form includes a FedEx shipping charge within the UK. For overseas and international shipping, dependent on the shipment location, Bremont will use FedEx, Royal Mail or DHL courier services and the final price of your order will be subject to local duties, GST, customs, import and VAT charges. To confirm the final pricing based on the shipment location, please contact the Military Projects Team (firstname.lastname@example.org / email@example.com).
Further terms and conditions can be provided upon request.
* The Handling Fee of 3% is to cover the additional costs of assembling individual orders instead of a group, this will be introduced on all individual orders from 1st March 2018. The lead time for an individual order would then be 8-10 weeks unless confirmed otherwise. The handling fee will not apply to a watch buy of over 5 individual approved orders for an already existing Military Project.
Cash, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. All goods remain the property of Bremont until paid for in full.
Project Order: An order cancelled before the client has been sent our Update 3 email, will be subject to a £25 cancellation fee to cover administrative expenses.
An order cancelled after our Update 3 email has been sent, will be subject to a £25 cancellation fee to cover administrative expenses plus a fee of £155 to cover any customisation and/or engraving expenses.
An order cancelled after the deposit payment has been made will be subject to a £25 cancellation fee to cover administrative expenses plus a fee of £155 to cover any customisation and/or engraving expenses.
A cancellation must be requested via telephone, email, letter or in person (signature required). The deposit balance will be credited via the original means of payment, subject to any cancellation or administration fees within 14 days of Bremont receiving the request.
If you would like to set up a payment plan, please enquire via the Military and Special Projects Team (firstname.lastname@example.org / email@example.com) for further information at the earliest opportunity. Please note that payment plans must be agreed with the Bremont Military and Special Projects Team. Failure to comply with the agreed plan will result in the cancellation of the order. A payment plan up to 6 months is available.
If for any reason the customer decides not to complete their order after having been informed that their timepiece has been completed, their deposit payment will be retained.
Military and Special Projects Returns & Exchange Policy
Bremont accepts the return of items purchased from the Military Projects Division that are not as described, of a satisfactory quality or fit for purpose dependent on the following conditions: